Jira Service Management

{"xsrfToken":"eef96a417aef7953460d3bbf50307f4e43bbca25_lout","branding":{"id":"2","key":"embshr","name":"Finance and Administration Business Office Portal","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"UT Austin Service Portal","sharedPortalName":"UT Austin Service Portal","userInitialAnnouncementHeader":"Who is this portal for?","userInitialAnnouncementMessageWiki":"This service desk is for University College Staff, and ApplyTexas Student issues. Please review the portal you are in to ensure it is the space you need to work in.","translations":{"en-US":{"helpCenterTitle":"UT Austin Service Portal","sharedPortalName":"UT Austin Service Portal","announcementHeader":"Who is this portal for?","announcementMessage":"This service desk is for University College Staff, and ApplyTexas Student issues. Please review the portal you are in to ensure it is the space you need to work in. ","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#c05500","helpCenterTitleColor":"#fffbfb","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"2","key":"embshr","projectId":12500,"serviceDeskId":2,"name":"Finance and Administration Business Office Portal","description":"Welcome to the Help Desk for Finance and Administration Business Office for Enrollment Management and Undergraduate College. Please select the area below to submit a request for services.\nIf you have a general request and are unsure of what department will handle it, please complete the “General Help Request” form.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"39","name":"Backup Documentation","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Backup+Documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Backup Documentation Form</a>","callToAction":"Backup Documentation","introHtml":"This is for Document Solution Invoices and documentation from UT Departments that are charging your account directly. THIS IS NOT FOR A VENDOR WHO NEEDS A CHECK OR DIRECT DEPOSIT PAYMENT.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[9],"key":""},{"id":"35","name":"Contract Request","descriptionHtml":"Submit a request for a new contract or renewal.\n<a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for honorariums and some services provided by individuals.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\n*Current employees, including student employees, may not be authorized on a contract. Please submit request via <a href=\"https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/11/create/73\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HR General Request.</a>*\n<a href=\"https://wikis.utexas.edu/display/embusinessservices/Contract+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Contract Request Form </a>","callToAction":"Contract Request","introHtml":"Submit a request for a new contract or renewal.\n<a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for some honorariums and services provided by individuals.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\n*Current employees, including student employees, may not be authorized on a contract. Please submit request via <a href=\"https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/11/create/73\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HR General Request.</a>*","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[16],"key":""},{"id":"11","name":"Employee Offboarding - Staff only","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Employee+Offboarding\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Employee Offboarding Form</a>","callToAction":"Employee Offboarding - Staff only","introHtml":"THIS IS NOT FOR STUDENT EMPLOYEES. Submit an offboarding request for an employee leaving the company.","icon":13387,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13387","groups":[11],"key":""},{"id":"28","name":"Employee Onboarding - Staff Only","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Employee+Onboarding\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Employee Onboarding Form</a>","callToAction":"Employee Onboarding - Staff Only","introHtml":"THIS IS NOT FOR STUDENT EMPLOYEES. Submit an onboarding request for a new employee","icon":13390,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13390","groups":[11],"key":""},{"id":"46","name":"General Accounting Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/General+Accounting+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete General Accounting Request Form</a>","callToAction":"General Accounting Request","introHtml":"General Accounting Questions or Requests","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[9],"key":""},{"id":"87","name":"General Help Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/General+Help+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How To Submit General Help Request</a>","callToAction":"General Help Request","introHtml":"Not sure what form to use? Fill this out and we'll get your request to the right place!","icon":13422,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13422","groups":[16,9],"key":""},{"id":"73","name":"General HR Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/General+HR+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete General HR Request Form</a>","callToAction":"General HR Request","introHtml":"Submit questions to Human Resources.","icon":13391,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13391","groups":[11],"key":""},{"id":"67","name":"General Purchase Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/General+Purchase+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete General Purchase Request</a>","callToAction":"General Purchase Request","introHtml":"Need something purchased? Let us know how we can help!","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[16],"key":""},{"id":"86","name":"General Scholarship Request - Not for Awarding","descriptionHtml":"","callToAction":"General Scholarship Request - Not for Awarding","introHtml":"For questions about an established scholarship or scholarship policy/procedure. Do not use this to award a scholarship to a student.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[17],"key":""},{"id":"36","name":"General Technology Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/General+Technology+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete General Technology Request Form</a>","callToAction":"General Technology Request","introHtml":"General requests for technology help or questions.","icon":13423,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13423","groups":[36],"key":""},{"id":"41","name":"General Travel Request","descriptionHtml":"","callToAction":"General Travel Request","introHtml":"Do you have a general travel question? A question about Policy? Procedure? Training? Please use this form to reach out to us!","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[45],"key":""},{"id":"77","name":"Inter-Campus Pick-up/Delivery","descriptionHtml":"<a href=\"https://wikis.utexas.edu/pages/viewpage.action?pageId=299043067\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Inter-Campus Pick-up/Delivery Form</a>","callToAction":"Inter-Campus Pick-up/Delivery","introHtml":"Use this form to request Mail services pick up or deliver an item on campus.","icon":13400,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13400","groups":[13],"key":""},{"id":"38","name":"INVOICE Payment Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Invoice+Payment+Submission\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Payment Submission Form</a>","callToAction":"INVOICE Payment Request","introHtml":"Submit Invoice/Receipt for Payment\nDO NOT USE THIS FORM TO SUBMIT BACKUP DOCUMENTATION OR IDT REQUESTS. THIS IS NOT FOR PROCARD RECIEPTS.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[9],"key":""},{"id":"76","name":"Mail Delivery Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Mail+Delivery+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Mail Delivery Request Form</a>","callToAction":"Mail Delivery Request","introHtml":"To request external shipment or pickup of packages or envelopes.","icon":13400,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13400","groups":[13],"key":""},{"id":"95","name":"Offer Letter Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Offer+Letter+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Offer Letter Request Form</a>","callToAction":"Offer Letter Request","introHtml":"This form is to request an offer letter for finalized recruitment.","icon":13390,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13390","groups":[11],"key":""},{"id":"44","name":"Operations Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Operations+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Operations Request Form</a>","callToAction":"Operations Request","introHtml":"For Operations, Move, or Event Requests","icon":13423,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13423","groups":[13],"key":""},{"id":"82","name":"Problem Scholarship Check Request","descriptionHtml":"","callToAction":"Problem Scholarship Check Request","introHtml":"For EMFA staff only.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[17],"key":""},{"id":"34","name":"Purchase Order Request","descriptionHtml":"Purchase orders may authorize the purchase of goods, services, or honorariums. Purchase orders may not exceed $14,999.99.\n<a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for some honorariums and services provided by individuals.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\n*Current employees, including student employees, may not be authorized on a Purchase Order. Please submit request via <a href=\"https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/11/create/73\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HR General Request.</a>* <a href=\"https://wikis.utexas.edu/display/embusinessservices/Purchase+Order+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Purchase Order Request Form</a>","callToAction":"Purchase Order Request","introHtml":"Submit a request to issue a purchase order to a vendor. Purchase orders may authorize the purchase of goods, services, or honorariums. Purchase orders may not exceed $14,999.99.\n<a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for honorariums and some services provided by individuals.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\n*Current employees, including student employees, may not be authorized on a Purchase Order. Please submit request via <a href=\"https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/11/create/73\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HR General Request.</a>*","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[16],"key":""},{"id":"85","name":"Reclassification Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Reclassification+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Reclassification Request Form</a>","callToAction":"Reclassification Request","introHtml":"This is for the official reclassification of an current department employee. If the employee has received a new position through the application and interview process please submit this request using the Onboard Employee form.","icon":13387,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13387","groups":[11],"key":""},{"id":"59","name":"Recruit a position","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Recruit+a+Position\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Recruit a Position Form</a>","callToAction":"Recruit a position","introHtml":"This is to fill an existing position recently vacated or to create and recruit a brand new position.","icon":13390,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13390","groups":[11],"key":""},{"id":"40","name":"Reimbursement Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Reimbursement+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Reimbursement Request Form</a>","callToAction":"Reimbursement Request","introHtml":"ONLY for non-travel direct reimbursements for purchases/event expenses to employees/students.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[9],"key":""},{"id":"78","name":"Special Mail Service Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Special+Mail+Service+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Special Mail Service Request Form</a>","callToAction":"Special Mail Service Request","introHtml":"","icon":13400,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13400","groups":[13],"key":""},{"id":"60","name":"Student Hire/Assignment","descriptionHtml":"<a href=\"https://wikis.utexas.edu/pages/viewpage.action?pageId=299042911\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">DOWNLOAD THE REQUIRED SPREADSHEET HERE </a>","callToAction":"Student Hire/Assignment","introHtml":"For hiring undergraduate and graduate students. This is not for full-time employees.","icon":13390,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13390","groups":[11],"key":""},{"id":"75","name":"Suggestion/Comment Submission","descriptionHtml":"","callToAction":"Suggestion/Comment Submission","introHtml":"","icon":13422,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13422","groups":[15],"key":""},{"id":"29","name":"Technology Purchase","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Technology+Purchase\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Technology Purchase Form</a>","callToAction":"Technology Purchase","introHtml":"Technology purchase request","icon":13423,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13423","groups":[16,36],"key":""},{"id":"71","name":"Transfer Employee to New Supervisor","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Transfer+Employee+to+New+Supervisor\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Transfer Employee to New Supervisor Form</a>","callToAction":"Transfer Employee to New Supervisor","introHtml":"To request transfer of an employee to a new supervisor. If the employee has received a new position through the application and interview process please submit this request using the Onboarding form.","icon":13387,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13387","groups":[11],"key":""},{"id":"145","name":"Travel Change Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Travel+Change+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Submit Travel Change Request</a>","callToAction":"Travel Change Request","introHtml":"This is to request a CHANGE to date or destination to an EXISTING RTA. DO NOT SUBMIT NEW RTA REQUESTS.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[45],"key":""},{"id":"84","name":"Update Job Description Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Update+Job+Description+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Update Job Description Request</a>","callToAction":"Update Job Description Request","introHtml":"Update current employee's job description.","icon":13391,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13391","groups":[11],"key":""},{"id":"70","name":"Vendor Set Up Request - PIF and Direct Deposit","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Vendor+Set+up+Request+-+PIF+and+Direct+Deposit\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Vendor Set up Request - PIF and Direct Deposit Form</a>","callToAction":"Vendor Set Up Request - PIF and Direct Deposit","introHtml":"Use this form to have a vendor or individual added to the vendor system or request direct deposit for a vendor.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[9],"key":""},{"id":"26","name":"1403 Scholarship Awarding Form","descriptionHtml":"<a href=\"https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/article/246415361\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PLEASE READ our 1403 Scholarship FAQ</a>","callToAction":"1403 Scholarship Awarding Form","introHtml":"THIS FORM IS NO LONGER IN USE. You can now issue 1403 students via SS1","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"66","name":"Amazon Purchase","descriptionHtml":"","callToAction":"Amazon Purchase","introHtml":"To request purchases via Amazon.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"63","name":"Billing","descriptionHtml":"","callToAction":"Billing","introHtml":"When requesting that employees or outside entities be billed or be sent an invoice","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"146","name":"Cash Advance Request","descriptionHtml":"","callToAction":"Cash Advance Request","introHtml":"","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"14","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":13352,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13352","groups":[],"key":""},{"id":"72","name":"Exception Request","descriptionHtml":"Exception requests are required in order to move forward with postings.","callToAction":"Exception Request","introHtml":"For requesting a position be backfilled by a current employee.","icon":13387,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13387","groups":[],"key":""},{"id":"68","name":"GAAF","descriptionHtml":"","callToAction":"GAAF","introHtml":"","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"43","name":"General Admin Request","descriptionHtml":"","callToAction":"General Admin Request","introHtml":"For General EM Help Questions and Concerns.","icon":13422,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13422","groups":[],"key":""},{"id":"69","name":"Honorarium Purchase Order","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Honorarium+Purchase+Order\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Honorarium Purchase Order Form</a>","callToAction":"Honorarium Purchase Order","introHtml":"This form is only for individuals acting as guest lecturers, speakers, or performers.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"241","name":"KMB TEST Contract Invoice Payment Submission","descriptionHtml":"Submit one invoice for payment per request. Attach your .pdf of the fully executed contract to satisfy voucher requirements.\n<a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for some payments.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\nDO NOT USE THIS FORM TO SUBMIT BACKUP DOCUMENTATION.","callToAction":"KMB TEST Contract Invoice Payment Submission","introHtml":"Invoices associated with CN202X_XXXXX","icon":13448,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13448","groups":[],"key":""},{"id":"244","name":"KMB TEST Contract Request","descriptionHtml":"Submit a request for a new contract or renewal.\n<a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for some honorariums and services provided by individuals.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\n*Current employees, including student employees, may not be authorized on a contract. Please submit request via <a href=\"https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/11/create/73\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HR General Request.</a>*","callToAction":"KMB TEST Contract Request","introHtml":"Submit a request for a new contract or renewal.\n<a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for some honorariums and services provided by individuals.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\n*Current employees, including student employees, may not be authorized on a contract. Please submit request via <a href=\"https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/11/create/73\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">HR General Request.</a>*","icon":13448,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13448","groups":[],"key":""},{"id":"243","name":"KMB TEST Payment Request Submission","descriptionHtml":"Submit either:\n-invoices that do not require authorization by contract or purchase order -reimbursement requests for staff or students\nExamples include: supplies reimbursements, entertainment expenses, memberships, conference registration, etc.\nIf your invoice or reimbursement is not for one of the below-listed categories, authorization is likely required. Please refer to <a href=\"https://afm.utexas.edu/hbp/part-7-purchasing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://afm.utexas.edu/hbp/part-7-purchasing</a> to determine next steps.","callToAction":"KMB TEST Payment Request Submission","introHtml":"Submit either:\n-invoices that do not require authorization by contract or purchase order -reimbursement requests for staff or students\nExamples include: supplies reimbursements, entertainment expenses, memberships, conference registration, etc. If your invoice or reimbursement is not for one of the below-listed categories, authorization is likely required. Please refer to <a href=\"https://afm.utexas.edu/hbp/part-7-purchasing\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://afm.utexas.edu/hbp/part-7-purchasing</a> to determine next steps.","icon":13448,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13448","groups":[],"key":""},{"id":"240","name":"KMB TEST Purchase Order Invoice Payment Submission","descriptionHtml":"Submit one invoice for payment per request. <a href=\"https://afm.utexas.edu/tax-services/EICCC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Employee/Independent Contractor Classification Checklists (EICCC) are required for some payments.</a> If your payment falls into one of these categories, upload your <a href=\"https://utdirect.utexas.edu/apps/services/eiccc/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EICCC</a> as an attachment below.\nDO NOT USE THIS FORM TO SUBMIT BACKUP DOCUMENTATION.","callToAction":"KMB TEST Purchase Order Invoice Payment Submission","introHtml":"","icon":13448,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13448","groups":[],"key":""},{"id":"42","name":"OOEF Invoice Submission Form","descriptionHtml":"You must submit OOEFs through Docusign.\n<a href=\"https://wikis.utexas.edu/display/embusinessservices/OOEF+Submission+Instructions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete OOEF Submission Form</a>\n<a href=\"https://powerforms.docusign.net/e39cc087-6864-4e3c-b26c-aa55555dee7c?env=na1&acct=d40a37d5-d708-44dd-9ea7-aab378b81326&accountId=d40a37d5-d708-44dd-9ea7-aab378b81326\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Link to Undergraduate College OOEF Docusign</a>","callToAction":"OOEF Invoice Submission Form","introHtml":"All OOEFS should be submitted through Docusign. <a href=\"https://powerforms.docusign.net/e39cc087-6864-4e3c-b26c-aa55555dee7c?env=na1&acct=d40a37d5-d708-44dd-9ea7-aab378b81326&accountId=d40a37d5-d708-44dd-9ea7-aab378b81326\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Link to Undergraduate College OOEF Docusign</a>","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"79","name":"Performance Appraisal Submission","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/Performance+Appraisal+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete Performance Appraisal Submission </a>","callToAction":"Performance Appraisal Submission","introHtml":"This is for submission of yearly performance appraisals.","icon":13389,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13389","groups":[],"key":""},{"id":"48","name":"Refunds","descriptionHtml":"","callToAction":"Refunds","introHtml":"For refunds for application fees","icon":13344,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13344","groups":[],"key":""},{"id":"192","name":"RTA Travel Request Form","descriptionHtml":"","callToAction":"RTA Travel Request Form","introHtml":"For RTA REQ Travel Requests","icon":13403,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13403","groups":[],"key":""},{"id":"80","name":"Scholarship Creation Request","descriptionHtml":"","callToAction":"Scholarship Creation Request","introHtml":"","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"81","name":"Scholarship Posting Request","descriptionHtml":"","callToAction":"Scholarship Posting Request","introHtml":"For requesting electronic posting of scholarship funds to outside scholarship account.","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"239","name":"TEST KMB Ready for Hire","descriptionHtml":"","callToAction":"TEST KMB Ready for Hire","introHtml":"Employee has signed their official offer letter, and you are ready to proceed with the hiring process.","icon":13448,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13448","groups":[],"key":""},{"id":"238","name":"TEST KMB Recruit & Fill","descriptionHtml":"","callToAction":"TEST KMB Recruit & Fill","introHtml":"Create and recruit a new or existing position that has been vacated. An approved Request to Hire Staff form is required to submit this request.","icon":13390,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13390","groups":[],"key":""},{"id":"234","name":"Travel Reimbursement Request","descriptionHtml":"","callToAction":"Travel Reimbursement Request","introHtml":"REQ forms from the travel reimbursement forms to be processed by the business team","icon":13403,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13403","groups":[],"key":""},{"id":"65","name":"UT Market Cart Purchase","descriptionHtml":"","callToAction":"UT Market Cart Purchase","introHtml":"","icon":13409,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13409","groups":[],"key":""},{"id":"62","name":"UTEMP Hire Request","descriptionHtml":"<a href=\"https://wikis.utexas.edu/display/embusinessservices/UTEMP+Hire+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to Complete UTEMP Hire Request Form</a>","callToAction":"UTEMP Hire Request","introHtml":"This form is for UTEMP hire requests ONLY.","icon":13390,"iconUrl":"https://utexas-provost-issues.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13390","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"Accounting and Finance"},{"id":11,"name":"Human Resources"},{"id":36,"name":"IT and Technology"},{"id":16,"name":"Purchasing and Contracts"},{"id":45,"name":"Travel"},{"id":13,"name":"Operations and Mailroom"},{"id":17,"name":"Scholarship Services"},{"id":15,"name":"Suggestions? 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